Guarantees

Zero risk, total guarantee

30-day money back, 99.9% uptime SLA, 24/7 support, and ISO 27001 security. We don't just promise — we guarantee it by contract.

30-day money back — no questions asked
99.9% uptime SLA — guaranteed by contract
24/7 support — response under 15 minutes
ISO 27001 + ISO 9001 — dual certification
ISO 9001 & 27001
4.9/5
20,000+ clients

30

Days guarantee

99.9%

Uptime SLA

<15m

Response

ISO

Certified

What we guarantee

Concrete guarantees, not promises

Every guarantee is spelled out in the contract. If we don't deliver, we compensate.

30-day money-back guarantee

Not satisfied? We refund your money in full, no questions asked, within the first 30 days. Zero risk for you.

  • Applies to every shared hosting plan
  • Full refund — request via the Sales department
  • Does not apply to domains, SSL, VPS, or dedicated servers
  • Processed within 5 business days

99.9% Uptime SLA

We guarantee by contract that your site will be available at least 99.9% of the time — that's a minimum of 8,751 out of 8,760 hours per year.

  • 99.9% availability guaranteed by contract
  • Non-stop monitoring from 3 independent locations
  • Tier 3 data centers with N+1 redundancy
  • Scheduled maintenance announced at least 3 hours in advance

Guaranteed 24/7 support

A team of 22 engineers available non-stop, including nights and weekends. Average response time under 15 minutes.

  • Technical support 24/7/365
  • Average response time under 15 minutes
  • Engineers with 15+ years of experience
  • Support in Romanian and English

ISO 27001 security

International certification for information security. Your data is protected to the strictest standards.

  • ISO 27001:2022 — active certification
  • ISO 9001:2015 — quality management
  • Dual ISO 9001 + ISO 27001 certification
  • Annual compliance audit

Automatic daily backup

Automatic backups with up to 15 restore points. If something goes wrong, you're back to normal in one click.

  • Automatic daily backup included
  • Up to 15 restore points
  • Off-server storage for safety
  • One-click restore from the control panel

Free migration

We move your site, databases, and email from any other provider free of charge. No downtime, no risks.

  • Full migration: files, DB, email
  • Our team handles everything
  • Zero downtime during migration
  • Full verification after transfer

ISO 9001 & 27001

Active certifications

99.9% Uptime

Guaranteed SLA

20,000+ Clients

Active since 2002

30-day guarantee

Money-back

Fixed EUR price

Same on renewal

100% Romanian

From Târgu Mureș

Start risk-free — 30-day guarantee

99.9% uptime, 24/7 support, free migration, and money back in the first 30 days. What's there to lose?

Fast activation · 30-day money-back guarantee · 24/7 support