DSA · TCO · Official contact channels

DSA & TCO contact

Official channels through which HostX Web Services SRL can be contacted under Regulation (EU) 2022/2065 on Digital Services (DSA) and Regulation (EU) 2021/784 on terrorist content online (TCO).

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This page brings together the official channels through which HostX Web Services SRL can be contacted under Regulation (EU) 2022/2065 on Digital Services (DSA) and Regulation (EU) 2021/784 on terrorist content online (TCO). Each channel below has a specific recipient and purpose — please use the address appropriate to your situation so the request reaches the team that can handle it.

Art. 11 DSA

Official communications from authorities

Restricted to authorities

The address below is reserved for direct communication with public authorities. Requests received via this channel are treated as official. It may be used by:

  • national authorities of European Union member states;
  • Digital Services Coordinators (DSCs) and the European Board for Digital Services;
  • the European Commission;
  • courts and other authorities with judicial or administrative competence.

If you are a user of our services, please use the Article 12 channel below instead.

Email
dsa@hostx.ro
Phone
+40 365-882.777
Languages
RO · EN · FR

Art. 12 DSA

Reports from users

For users

Recipients of our services — and any affected person — may write to us regarding:

  • reporting content considered illegal, hosted via our services;
  • reporting security threats such as phishing, malware, or spam;
  • contesting a moderation decision, a restriction, or an account suspension;
  • any other report about abusive use of the services.

We confirm receipt of every notification and communicate the decision taken to the person who submitted it, in accordance with Article 16 of the DSA.

Email
abuse@hostx.ro
Phone
+40 365-882.777
Languages
RO · EN · FR

Art. 16 DSA

How to submit an effective report

The more precise your report, the faster we can resolve it without follow-ups. A useful notification typically includes:

  • the target — domain, full URL, or IP address;
  • what you are reporting and why you consider it illegal or abusive;
  • evidence: screenshots, email headers, logs, or other relevant materials;
  • the legal basis, if known;
  • an email address so we can confirm receipt and communicate the decision.

Reg. (EU) 2021/784 — TCO

Terrorist content online

Restricted to competent authorities

HostX Web Services SRL provides hosting services within the meaning of Regulation (EU) 2021/784 and has designated a dedicated contact point for removal orders and other communications issued under this regulation.

This channel is reserved for competent authorities in European Union member states — including authorities in Romania and France — and is not intended for public reports. Communications based on other legal provisions should be sent through the corresponding channels above.

Email
tco@hostx.ro
Languages
RO · EN · FR

Identification details

Company
HostX Web Services SRL
Tax ID
RO 14785884
Trade Reg.
J26/677/2023

Registered office

Address
Str. Berzelor no. 5, ground floor
City
547530 Sângeorgiu de Mureș, Mureș county, Romania

This page is published and kept up to date pursuant to Articles 11 and 12 of Regulation (EU) 2022/2065 and Regulation (EU) 2021/784. Last updated: 20 June 2026.