Articles

Can I see a history of my payments to HostX?

Yes, you can. By accessing https://www.hostx.ro/clients you can access your client account. In...
Do I receive an invoice for the services paid to HostX (InsideMedia SRL)?

Yes. The invoices are sent by email (.pdf format) within 15 days after the payment has been made.
How is the payment made?

We accept the following payment methods: bank transfer (money order) in cash, at any branch...
I made the payment and did not receive the invoice. Why?

Please contact the Accounting Department (accounting [at] hostx.ro) to resend your invoice in...
My billing (mailing) address has changed. How can I update HostX database?

Please send an email to the Sales/Accounting Department with the new billing data/the new mailing...
My domain expires soon. How can I extend it?

At least 30 days before the expiration of your domain, a proforma will be issued for its...
My subscription expires soon. How can I extend it?

In the case of web hosting packages, a proforma invoice will be issued automatically 14 days...
The account (bank) from which I make the payment has been modified; How do I update the HostX database?

Please send an email to the Sales/Accounting Department with the new data.
When / how do I receive the invoice for Accounting?

The invoices are sent by email (.pdf format) in maximum 15 days from the payment, to the email...