In case you forgot or do not know the password of the Magento administration user, you can set a new password by following the steps below:

  • Access your store's administration link
  • Click on Forgot your password
  • Enter your email address (the address associated with your account)
  • Click on Retrieve Password - you will receive an email at the specified address where you can reset the password

Magento 1.9 or earlier versions

  • Log in to cPanel
  • Database section - click on phpMyAdmin

Locate the database used by Magento and then click on SQL

UPDATE admin_user SET password = CONCAT(MD5('xxNewpassword'), ':xx') WHERE username = 'admin';
  • replace xx - with 2 characters or numbers (must be identical in both fields)
  • replace Newpassword - with the desired password
  • Press the Go button

 

Changing the password from Magento control panel

  • Log in to the Magento administration panel
  • Select System -> My Account
  • You can change the email address here if you want
  • Enter the current password, the new password and confirm the password
  • Click Save Account

 

If you encounter problems in applying the above instructions please contact us. HostX offers the best Magento web hosting service and can assist you in solving your problems.

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