Generally, an error message 403 means that access to the desired file / folder has been denied, either intentionally or due to a configuration error.
[Thu Jan 19 01:01:01 2011] [error] [client 100.100.100.100] client denied by server configuration: /home/user/public_html/file.php
Make sure you have no .htaccess rules that block access from a particular IP: deny from 100.100.100.100
[Thu Jan 19 01:01:01 2011] [error] [client 100.100.100.100] Directory index forbidden by rule: /home/user/public_html/
This error occurs when a folder has no index file and at the same time in Apache the Indexes parameter is set to Off (Options -Indexes).
If you have made sure that the 403 error message is not generated by the 2 problems mentioned above, please contact the Technical Department for checking and analyzing the logs.
