Des articles

Are discounts granted for HostX hosting packages?

Yes. For more details, see the the HostX offer. If you have some special requirement, please...

Can I place an order other than online?

No, you can't.

Can you allocate me a dedicated IP address?

Dedicated IP addresses are assigned only on the basis of customer justification. A specific case...

Do you offer online technical support?

Yes, we offer online technical assistance. To request technical assistance, please open a Ticket...

Do you offer web hosting for game servers (Metin, Counter Strike, etc.)?

No. We don't accept this type of applications.

Do you offer web hosting for radio stations?

Yes, but only on dedicated servers. Hosting an online radio station on a virtual machine is not...

Do you provide a money back guarantee of the amounts paid to HostX?

HostX offers an unconditional guarantee for a period of 30 days from the payment by the client....

Do you provide technical support by phone?

In general, phone support is difficult to provide, and if real/complex problems require...

How can I be sure my site's access speed will be maximal at all times?

HostX servers are equipped with large amounts of memory and ultra-fast processors to prevent the...

How long does it take to register a new domain?

Domain names are registered as soon as possible after our bank confirms your payment.

How soon will my account be activated?

Generally, the services are activated during the normal working hours (M-F 09.00-18.00), within...

How to request assistance?

HostX offers free assistance to its clients, subject to the following minimum conditions:...

I already have a registered domain. Can I benefit from a HostX hosting package?

Yes, regardless of whether the domain is registered through our company or through another...

Is it allowed to host adult material ?

No. Hosting of such materials is inconsistent with the Terms of Service (Web Hosting Service...

Is it possible to run cron-jobs on Linux platforms ?

Yes it's possible. Generally, it is allowed to run a  maximum one (1) cron per hour. It is not...

Some of your hosting packages offer unlimited storage space. What does this mean?

For some hosting subscriptions plans, we do not limit the space your sites can occupy, provided...

What happens if I exceed the allocated monthly traffic for my hosting subscription plan?

All shared hosting subscriptions are offered with unlimited traffic. This means that as long as...

What is NOT included in the technical assistance that HostX offers ?

training on the use of cPanel, SolidCP or other control panels training on the use of included...

What is included in the technical assistance offered by HostX?

troubleshooting technical issues at server level - hardware and software resolve technical...

What types of domains extensions do you host?

All types / extensions. Your domain can have the .ro, .com, .net, .org, .info,., eu, etc....

Which hosting platform should I choose? Linux or Windows?

HostX offers hosting subscriptions on both Linux and Windows platforms (this is the operating...

Why do you impose limits on shared hosting accounts?

Each web hosting account has certain limits (CPU, memory, space, etc.). These limits are required...