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Knowledgebase

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  4. Backup
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Articles

Can you generate a full backup archive for me?

No, we can't. HostX uses a different backup system than cPanel (which is disabled).

Can you help me restore a cPanel full backup archive?

Yes, if the archive is of reasonable size (generally less than 20 GB). Restoration can only be...

Do you offer backup services?

For shared hosting services, HostX frequently performs (usually every 2-3 days) a backup task (a...

I already have a cPanel account on HostX. Can you restore another full backup archive to my account?

Unfortunately no. cPanel does not offer the possibility of restoring a full backup archive to an...

Why backup function is not available in cPanel?

The native backup functions in cPanel are disabled due to the problems they generate....

Why was my account excluded from the backup system?

Accounts that occupy more than 50 GB or have more than 400,000 files/folders (inodes) will be...

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