Backing up a PrestaShop store requires following the steps below:

  1. Make sure you have a working FTP user for your hosting account
  2. Log in via FTP with a specialized application (FileZilla, TotalCommander, etc.)
  3. Navigate to the folder where you installed the PrestaShop store
  4. Select all files
  5. Download locally to your computer

Performing a restore for your PrestaShop store involves following the steps below:

  1. Make sure you have a functional FTP user for your hosting account
  2. Log in via FTP with an application (FileZilla, TotalCommander, etc ..)
  3. Navigate to the section where you installed the PrestaShop store
  4. Select all backup files (located locally on your computer)
  5. Upload the files to the location where you installed the PrestaShop store
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