Return payment guarantee
You can easily test the shared hosting services offered by HostX for 30 days. If at any time during these periods you are not satisfied, we will refund the amount you paid. The refund request must be sent to the Sales department.
Amounts paid for domain registrations, SSL certificates, activation fees, VPSs or dedicated servers, administration services, data / account transfer or programming services are not refundable. Discounts granted on placement of the order or services already provided will be deducted from the amount returned.
Garanţie disponibilitate 99,9%
HostX Guarantees a 99.9% availability of the service. We guarantee that within one year (8760 hours) your site will work at least 8751 hours.
In the available calculation and the proper service failure is not included due to the following types of events:
- ISP (client) connection problems or between this connection and HostX servers
- any types of computer attacks (DOS, DDOS, hacking, etc.)
- DNS problems outside HostX servers
- maintenance are announced at least 3 hours in advance
- Hardware issues